Welcome to

Austin Heating & Cooling Services

Based in Thetford, Norfolk, we are primarily a commercial and industrial heating and air conditioning contractor, specializing in the design, supply, installation and servicing of all types of heating and air conditioning systems.

We are able to offer a complete service to our customers from the initial consultation, to the final commissioning, and following on with the planned maintenance. We can offer advice on the most suitable system for each application, to ensure that customers receive the most cost effective and energy efficient system, tailored to meet their individual requirements.

We currently carry out works for numerous customers both locally and nationally.

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Supply, install, service, maintain

At Austin Heating & Cooling Services, we know that our customers and their needs are very different.
Our team of experienced engineers are always on hand to offer advice.

Our Experience

Our vast experience in the installation and repair of commercial and industrial heating systems, hot water
systems and air handling ventilation ensures that we can deliver a quality service that is delivered on
time and at competitive prices.


Years of Trading

Years of Trading– We are proudly entering our 40th year of trading and are looking forward to the next 40.


Specialists in our field

All our staff are fully trained internally and externally to meet all modern codes of working practises needed in our industry.


Years of Experience

years of experience – Our engineers have over 150 years combined experience across all aspects of or field, several in excess of 40 years each.


Emergency service

We are on call 24hrs a day, 7 days a week to our contract customers to give you added peace of mind, so that your business can continue to function all year round.


We appreciate our clients taking the time to give us feedback on our services.

Outstanding !

The care and attention to detail was outstanding from the engineers, a very efficient job

Jonathan Rutland


I have always found Austin Heating to be reliable, courteous, highly capable and excellent value for money

Stephen Rodgers
Property Manager

Exceptionally helpful!

We have always found Austin Heating and Colling Services to be exceptionally helpful, co-operative and thorough, the quality of their installation is always exceptional.

Adam Buckingham
Multiyork Property Manager

Great job!

Austin Heating continue to provide us with an efficient response and solution. Highly recommended.

Jason Webb
AC Webb Electrical

Many thanks!

Many thanks for all your team’s hard work involved with the installation of our new air conditioning system

John Pierce


A selection of clients we have the privilege of working with.

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